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Quicklinks Currency | Returns | Security | Privacy | Deliveries | Delivery Areas & Fees |

 

Currency

All Prices displayed on the Boree Lane Wines website are in Australian Dollars (AUD).

Returns

If you notice that you have received wrong or damaged items, please notify us within 24 hours of receiving the goods either by telephone or email and we will arrange for a replacement or full refund. Please supply photographic evidence of the damaged item or items.

Security

Perfect security does not exist on the internet. However, we use industry standards to safeguard the confidentiality of your personal information. Payment details including your personal information and credit card details will be processed and protected over 256-bit SSL encryption by Comodo. In the bottom right hand corner of the website is a Sitelock badge which verifies that the site is scanned regularly for viruses and malware.

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 Privacy

Boree Lane Vines & Wines Pty Ltd is the sole owner of the information collected on the website https://boreelanewines.com.au and collects information from our users at different points. We never disclose any information and do not store credit card or other details. However, we do retain previous orders and contact details to provide the best possible service.

Deliveries

  1. Products are shipped within Australia by either Australia Post or best means available. At present we do not handle deliveries outside of Australia.
  2. Please allow up to two weeks for delivery.
  3. Standard Delivery from Australia Post relates to the shipping days at time of dispatch.
  4. Any deliveries requiring re-delivery, or redirection from an address provided by yourself to a new address provided by the recipient, will incur an additional delivery charge.
  5. Please note, if paying by cheque, the funds must firstly be cleared before the order is processed.
  6. Please ensure the delivery address provided is one where someone will be home who is 18 or over 18, to accept the wine. As alcohol is under strict controls for delivery, the delivery person will not leave a package of wine unattended or not in a secure and safe place, so it arrives to you safely and in good condition.
  7. Goods may be delivered without a receipt only if you provide sufficient written authorisation for this. Boree Lane Vines & Wines Pty Ltd and all couriers and/or delivery companies acting for and behalf of Boree Lane Vines & Wines Pty Ltd will take due care and reasonable precautions to ensure your order is delivered correctly and in good condition. Boree Lane Vines & Wines Pty Ltd can take no responsibility for incorrect delivery details provided by you, or any liability for goods not received at the delivery address, upon correct receipt of delivered order.

 

Delivery Coverage and Per Case Fees

 

Delivery CoveragePer Case Fee
Wine purchases picked up from Mosman or Boree Lane Wines Vineyard (Orange) - by appointment only.Free
Zone A - includes suburbs such as North Sydney, Mosman, Manly, Hunters Hill, Vaucluse, Watsons Bay etc. See the table for the complete list.$5
Australia Post will deliver to Sydney, Wollongong, Central Coast and lower Blue Mountains. The postcodes range from:
1000 - 1920; 2000 - 2249; 2555 - 2574; 2740 - 2786
$13
If your postcode is not listed or it's an interstate inquiry, please phone or email for an estimate. Alternatively, select Australia Post as the delivery method and the fee will be calculated for you.TBD

Click here to view the map of our delivery areas.